Viking Esports
  • How to use this document?
  • Introduction
    • Us & Our Projects
    • Project: VikingDOTA.com
    • Why choose us
  • Account Buying
    • 3 steps to buy accounts
    • Why shoud buy our accounts?
    • Account types comparison
    • ⏲️ Prevent Long Queue Time
    • ❗How to use Dota2 account?
    • 🛡️Warranty Policy
    • Tip for buying an account
    • Other questions
  • Account Selling
    • How to sell your account?
    • Partner Program
    • Partner Tiers, Benefits, Commission Fee & more
  • Dota 2 Boosting
    • How to order a boost?
    • All boosting services
    • Track your order (Newest Update)
      • Tracking v.1 (Old Version)
    • Why you should use our services?
    • Boosting rules
    • Account banning policy
    • Other questions
  • Dota 2 Coaching
    • How to hire a coach?
  • Play Duo
    • How to duo play?
  • Information
    • Payment methods
      • Vietnamese bank transfer
    • Membership
    • Discord Help Center
    • Terms & Conditions
    • Contact us
    • Tipping
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  1. Dota 2 Boosting

Account banning policy

What if we make your account banned? We have very clear policies to protect the interests of our customers.

Ranked Dota 2 banning has been an issue for everyone since it is released. We-Viking have been taking every Order with our best, and thoroughness. But to keep everything running smoothly, we need your help too, our dear customers!

From July 1st, 2020, for any kind of MMR boosting order (including MMR boosting, Medal boosting), you can only play unranked matches (all pick, turbo, ability draft...) while our boosters handling the order. Please understand for us, by this action, the booster himself and VikingDOTA will take full responsibility for your account. So that we can be able to take action on:

  1. Refund: 100% of the payment you paid for the order which account gets Ranked matches banned

  2. Free Return: an account with the same MMR.

  3. Other issues that comes from our side.

If you still want to play Ranked matches while the order is still on process, or you ignore our message/email warning about the play, we will take actions where:

  1. Every Ranked matches you play will be counted : minus 30 MMR (-30 MMR ) on your target MMR or total MMR amount ( no matter if that game won or lost )

  2. Pause the order immediately if those games you play affect badly to the booster’s process . This will be based on your game’s performance: those game with high networth, k/d/a or poor networth, k/d/a – base on scoreboard result - will be considered affecting to the booster’s process. These games will cause the account to get massive reports.

  3. Refunding will be considered at the paused of the order.

Those orders getting Ranked games banned wont be refunded as you accepted our policy and we provided information about the boosting process.

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Last updated 10 months ago

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