# Discord Help Center

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Due to a large number of client messages (on all projects that we are running), from Aug 1st, 2022, we will focus on supporting customer problems through a single channel: **VikingEsports Help Center** via Discord.&#x20;

{% embed url="<https://discord.gg/qXTSc8vcsA>" %}
*Click here to join our Help Center*
{% endembed %}

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### **​How to raise a Support Ticket?**

1. Click the button that matches your problem below to open a new ticket
2. Write the issue & PIC will be assigned to your ticket asap.
3. Close the ticket by the Manager when the issue is solved.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.vikingdota.com/information/discord-help-center.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.